The Director – Production Operations will oversee production in our Chicago factory. This individual will be part of the senior US Operations leadership team reporting to the Vice President – US Operations and will be a key decision-maker. She/he is required to be a strategic thought partner with solid tactical skills to improve the business and meet our KPI’s in safety, quality, delivery, and cost (SQDC). The Director will also be required to author and maintain A3's, action plans, and score cards on strategic priorities and Lean Performance System initiatives, report out on those priorities, and enact countermeasures when targets are missed. In addition, the Director must have solid problem-solving skills, be able to give constant attention to detail, desire for accountability, ability to coach, and have excellent communication and organizational skills.
Essential Duties and Responsibilities:
- Develop a multi-year strategic vision for the areas they oversee that aligns with the 5-year US Operations growth plan.
- Promote safety awareness and housekeeping and investigate and report on safety incidents.
- Accountable for operational expenses with expectation of delivering on-budget targets.
- Implement process improvements that ensure high quality, safe, and efficient production as products continue to grow.
- Create and drive a positive work environment, building on the Job Relations best practices deployed throughout the leadership team.
- Maintaining a high level of on-time shipments to both internal and external customers
- Empower managers to achieve weekly, monthly, and annual targets in Safety, Quality, Delivery, Productivity, Cost, and Human Development.
- Be a strategic partner to internal customers to discover new solutions, resulting in commercial and operational success.
- Create, maintain, and report production status through solid visuals such as KPI boards
- Coaching and mentoring direct reports in Problem Solving and other LPS/CI activities
- Responsible for decisions regarding hires, promotions, corrective action and terminations
- Identifying training and skill development to meet departmental needs that aligns with the Hourly Career Framework, and training direct reports to support this initiative
- Serve as a change agent by influencing, communicating, and institutionalizing a culture of simplification, standard work, process improvement and lean principles.