The IT Assistant Manager role will have IT Infrastructure Project & ROI Management, IT Solution Development and IT System Integration & RTO Management responsibilities to provide best-in-class IT services to deliver IT values to executives, employees, partners and customers to achieve global & regional business objectives and goals. 

The position will support the current IT strategic directional initiatives in the areas of IT Productivity Improvement, Safety First, Cost Control, Group Synergy, Compliance Implementation, Digital Transformation and Proactive Risk Management.

Essential Duties and Responsibilities:

  • Infrastructure Project & ROI Management (Management & Administration of Infrastructure Project and Return on Investment of Solution)
  • MS Office 365 Application & Solution Development (O365 Office 365 Suite, Infrastructure Solution & Roadmap, Security, Data Center, Cloud, AD & Server)
  • IT Integration & RTO Management (Integration, Management & Administration of O365/Data/App/Server/Location/Partner and Recovery Time Objective of Service)
  • Team & People Management (Management of Functional Team Member and Project Team Member)
  • IT Infrastructure & Security Management (Management & Administration of Infrastructure & Security of Network/Email/O365/AS400/PC/Web/EDI/AI/RPA Service)
  • System Change & Risk Management (Management & Administration of System Change and Risk Assessment & Risk Treatment Plan)
  • System C/I/A Monitoring & Kaizen Management (System Confidentiality, Integrity & Availability Monitoring and Continual Improvement)
  • Helpdesk Ticket Monitoring & Resolution Management (Call Answering, Response & Resolution, Escalation and Emergency
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Information Technology (IT)

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IT Assistant Manager | Direct Hire

Des Plaines, IL

The IT Assistant Manager role will have IT Infrastructure Project & ROI Management, IT Solution Development and IT System Integration & RTO Management responsibilities to provide best-in-class IT services to deliver IT values to executives, employees, partners and customers to achieve global & regional business objectives and goals. 

The position will support the current IT strategic directional initiatives in the areas of IT Productivity Improvement, Safety First, Cost Control, Group Synergy, Compliance Implementation, Digital Transformation and Proactive Risk Management.

Essential Duties and Responsibilities:

  • Infrastructure Project & ROI Management (Management & Administration of Infrastructure Project and Return on Investment of Solution)
  • MS Office 365 Application & Solution Development (O365 Office 365 Suite, Infrastructure Solution & Roadmap, Security, Data Center, Cloud, AD & Server)
  • IT Integration & RTO Management (Integration, Management & Administration of O365/Data/App/Server/Location/Partner and Recovery Time Objective of Service)
  • Team & People Management (Management of Functional Team Member and Project Team Member)
  • IT Infrastructure & Security Management (Management & Administration of Infrastructure & Security of Network/Email/O365/AS400/PC/Web/EDI/AI/RPA Service)
  • System Change & Risk Management (Management & Administration of System Change and Risk Assessment & Risk Treatment Plan)
  • System C/I/A Monitoring & Kaizen Management (System Confidentiality, Integrity & Availability Monitoring and Continual Improvement)
  • Helpdesk Ticket Monitoring & Resolution Management (Call Answering, Response & Resolution, Escalation and Emergency

Learn More:

Sarah Benz

Sarah Benz

Vice President of Talent Acquisition

sbenz@messinagroupinc.com

847.692.0618

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